MULTI-NATIONAL RETAILER

BRIEF DESCRIPTION

A multi-national clothing retailer contacted Quest in regards to a flooring refurbishment project with one of their stores. They were specifically looking for an industrial aesthetic, but also a surface that was easy to clean, low maintenance and hard wearing as the flooring had to ensure the safety of the customers and employees working in the store.

OVERVIEW

After listening to the client’s requirements and comments, Quest suggested grinding and polishing the already existing concrete surface within the store. This was considered by the client and after some discussion, it was approved, as it closely matched the flooring aesthetic of some of the client’s other stores.

After approval, Quest quickly acquired the relevant machinery to site to carry out he work required to create the desired floor with minimal disruption to the daily operations with the premises; using both the grinding equipment and polishing machines Quest own in-house.

While the whole refurbishment was taking place, Quest provided both day and night shifts in order to help accelerate the work of the main contractor, who were completing other tasks within the store in tandem with the flooring work being carried out.

RESULTS

Overall, the chosen polished concrete finish was successfully created within the agreed project timescales. In addition, the standard of the word carried out was so high that the retailer client has returned to Quest to request tender for the same work on their other stores throughout the UK.